Skip to content

Miss Pepper AI

Dan Kurtz

CRM Integration for Sales Automation

How to connect your CRM to the rest of your sales stack: native vs. iPaaS integrations, a practical setup sequence, keeping data clean, and the mistakes that break automations.

Website Accessibility Standards (WCAG) Explained

WCAG explained in plain English: the POUR principles, A/AA/AAA conformance levels, how accessibility relates to the ADA and Section 508, where to start, and how to test with tools plus humans.

Chatbots and Conversational Marketing in Sales

Conversational marketing done right: what it is, where chatbots fit in a sales process, rules-based vs. AI bots, and how to launch one that qualifies leads instead of annoying them.

A/B Testing for Creative Assets

A/B testing replaces creative opinions with evidence. Here’s how to test the elements that matter, run a clean test that gives a trustworthy answer, and avoid the traps that produce confident-but-wrong conclusions.

Customer Journey Mapping: A Practical Guide

Every business has a customer journey, mapped or not. This practical guide covers the stages worth mapping, how to build a journey map from real data, and how to keep it from becoming wall art.

How to Become a Creative Strategist

How to become a creative strategist: a realistic path covering the skills to build first, how to get real reps before you have the title, and how to package your work to get hired.