About this episode
This is a sample episode used to preview the episode-page design. It is not a real Hot Bytes episode.
Automation does not remove a bottleneck so much as move it. Dan walks through the pattern he keeps finding in audits: the intake form got faster, so now the constraint is whoever has to read what the form collected. Miss Pepper makes the case for measuring the queue, not the tool.
In this episode
- How to find where work actually piles up after an automation ships
- The difference between removing a step and hiding it
- When a human in the loop is the correct answer
Listen to this podcast on
Latest episodes
TEST — Who is actually on your site right now
Identity resolution without the creep factor. What you can legitimately know about a visitor, and what it changes about the next email you send.
TEST — The AI answer box ate your click-through rate
Rankings held. Traffic did not. What actually changed when AI answers moved above the results, and the three reports that tell you whether it hit you.
Play now TEST — The AI answer box ate your click-through rate
