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Cohort Analysis

Cohort analysis groups users by a shared characteristic (signup week, acquisition channel, first product purchased) and tracks how each group behaves over time. It reveals whether your product or service is improving or degrading for successive waves of customers.

A cohort chart that flattens over time is a healthy sign: users stick around. A cohort chart that keeps dropping means churn is increasing, and that’s a problem product no marketing can outrun.

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